Quikka

Privacy Policy

Effective Date: June 17, 2026

01 Introduction

Quikka ("we", "us", "our") respects your privacy and is committed to protecting your personal data in accordance with the Kenya Data Protection Act, 2019. This policy explains how we collect, use, and safeguard your information when you use our WhatsApp checkout bot and quikka.me links.

02 Information We Collect

To provide our service, we collect the minimum necessary information:

  • check_circle From Merchants: Phone numbers, business names, item descriptions, and M-Pesa account details for settlements.
  • check_circle From Buyers: Phone numbers entered during checkout strictly to trigger the M-Pesa STK push.

03 How We Use Your Information

We use your data exclusively to:

link Generate checkout links & facilitate payments
account_balance_wallet Disburse daily merchant settlements
chat Send WhatsApp receipts & tickets
gavel Legal & regulatory compliance

04 How We Share Your Information

We do not sell your data. We only share necessary transaction details with our licensed payment processing partner, IntaSend, to securely execute M-Pesa STK pushes and B2C transfers.

05 Your Data Rights

Under Kenyan law, you have the right to:

  • visibility
    Access the personal data we hold about you.
  • edit_note
    Request correction of inaccurate data.
  • delete_forever
    Request deletion of your data (subject to our legal obligation to retain payment records).

06 Contact Us

For any questions regarding this privacy policy or to exercise your data rights, please contact our Data Protection Officer at: